Cardiff Advice Zone

Where to find us

The Advice Zone is located on the ground floor in the library of the ATRiuM.

Opening Hours

  • 8.30am to 5pm from Monday to Thursday
  • 8.30am to 4.30pm on Friday

Drop-in appointments are available between 9am & 12pm and 2pm & 5pm throughout the week.

Alternatively, you can also arrange an appointment with an advisor using the options available below. If you are a part-time student unable to visit us during the opening hours, it may be possible to arrange an appointment outside of these times, please ask us.

Contact Us

You can contact us in a number of ways:

  • By dropping in
  • By telephone on: 01443 668541
  • By email: cardiffadvice@southwales.ac.uk
  • E appointments via Skype – If you would like a Skype appointment, you will need to let us know at the time of booking and provide us with your Skype address. One of the Student Advisers will send you a request to add you to their list of Skype contacts and you must accept this as soon as possible. At the appointment time a Student Adviser will invite you to a conversation. If you don’t respond at this time, we will cancel the slot accordingly. Please note the below:

Download Skype – Choose the operating system you require, then download it for free or pay for the premium version. Skype’s privacy policy

About Us

Who we are

  • Stephen Doran – Senior Student Adviser
  • Sian Gunning – Student Adviser
  • Jon Emery – Student Adviser
  • Chris King – Advice Administrator


We look forward to Meeting you!

Our Service

The Advice Zone is a student centred service which supports students with any issues which have, or have the potential to affect their ability to study. The Advice Team will be here throughout the year to offer general advice and guidance related to studying at the University of South Wales. We will also be able to help identify more specific sources of help and information should it be needed.

The Student Advisers you will meet are very experienced; won’t make decisions for you or make any judgments about your circumstances. They operate within the University’s and Faculty’s regulatory and procedural framework and will ensure you receive the best advice possible within these structures. Your circumstances may be complex and very sensitive, so be assured your meetings are in a safe and confidential environment where you can discuss in as much or as little detail as you’re comfortable with.

So, no matter how straight forward your question may be or if your situation is quite complex call into the Cardiff Advice Zone for help and support.

Advice Zones overview

Please see the Advice Zones overview page for links that answer common queries.